This website, operated by Merck Sharp & Dohme (I.A.) Corp. – Malaysia Branch (“MSD”), is designed to provide you with valuable health and disease management and other information through the convenience and interactivity of the Internet.

Some features on this website are password protected for access by licensed healthcare professionals and/or patients on prescription only and require a user name and password that may be chosen by the user, or provided to the user by MSD. Healthcare professionals are advised to contact their MSD representatives for details of registration. Your password is not accessible to others and is allotted to you for access to this website and link to TPS and for our control and tracking purposes only. You are not permitted to divulge your password or other access information to any third party.

Users of this password-protected website for healthcare professionals should contact their MSD representatives in the event that they have forgotten their passwords whilst users of this password-protected website for patients on prescription should refer to their doctors.

Because respect for the privacy of your personal information is very important to MSD, this website collects, maintains, and secures your personal information only in strict accordance with this policy.

What is personal information? 

Personal information is any data (such as name, address, NRIC number, and telephone number) relating directly or indirectly to a living individual from which it is practicable for the identity of the individual to be directly or indirectly ascertained and in a form in which access to or processing of the information is practicable.

We collect personal information from you only when you voluntarily choose to request certain specific personalized services at this website.  Our purpose in collecting and processing your personal information is to provide you with those services you request.

The personal information that you provide will be kept confidential but we may release such data to (1) any personnel, agent, adviser, auditor, contractor or servicer who provides services or advice to MSD in connection with MSD’s operations; (2) any affiliates of MSD with whom MSD conducts business; (3) any person under a duty of confidentiality to MSD; (4) any person to whom MSD is required to make disclosure under any law, regulation or court order applicable in or outside Malaysia.

The personal information will not be retained longer than is necessary for the fulfillment of the purposes (including any directly related purposes) for which the information is to be used.

This website is not directed at children. The services offered on this site are designed for individuals who are 21 years of age or older. We require that any individual who requests any personalized services to be 21 years of age or older.

To the extent allowed by law and without interfering with your statutory rights, MSD reserves the right to modify, add or remove portions of this policy at its discretion.  If we decide to change this policy, we will post those changes at this site so you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone.

If you have any questions about this policy, the practices of this website, or your dealings with this site, you may write to our Data Privacy Officer at the following address:

Merck Sharp & Dohme (I.A.) Corp. – Malaysia Branch

9th Floor, Lot 33, No 3, Jln Semangat,

Seksyen 13, 46200 Petaling Jaya,

Selangor Darul Ehsan, Malaysia

We will use reasonable efforts to promptly respond to any questions or concerns you may have regarding our use of personal information.

You can request that your personal information held by us be removed or corrected at any time and you may access the same at any time by contacting our Data Privacy Officer whose contact details are set out above.

All personal information collected on this website is kept secure by MSD and all personnel designated to handle personal information will be acquainted with this privacy policy.

By providing your personal information through your use of this site, you agree to the terms of this privacy policy.  If you do not agree with these terms, please do not disclose any personal information through this site.

This technology enables websites to store small bits of information on your computer and retrieve that information at a later time.  A cookie is a string of characters stored in a text file that is sent to your hard drive, where your Internet browser files are kept. 

MSD uses temporary session cookies to facilitate your navigation through our website.  Session cookies are not permanently stored on your computer's hard drive.  Rather, they are deleted when you exit our websites.

MSD uses persistent cookies for purposes such as accurately tracking the number of website users, remembering whether you have identified yourself as a resident of a particular country or region, and as a healthcare or other professional, and for recalling certain customizations and preferences that you have specified.

It is important to understand that our cookies do not actually contain any personally identifiable information.

Visitors who are concerned about the use of cookie technology may opt to enable a feature in their browser software that will erase cookies, block all cookies, or warn the user before cookies are stored or exchanged, however, please note that some parts of our site may not function or may be considerably slower if you do so.